andrewfee
Aug 26, 05:38 AM
Apple support in the UK is terrible. :( When I had an iMac G5 (Rev.A) I had no end of problems and was without the machine for at least 2-3 months. (which actually cost me some work, as I had just started to do some web design for a local business)
After 5 faults (the last two being it coming back from repair with a damaged screen and a dead hard drive) I eventually convinced them to replace it, but rather than getting another iMac, I figured I'd go for a "safe" option and go for a Rev.D Powerbook as I figured they would have sorted out all the faults. Now, to be fair, I did get a maxed out 17" one as compensation (although they screwed that up and I had to get the RAM sent out separately and fit it myself) but I'd rather have had a perfectly working iMac.
Not much with the Powerbook either though - I had a dead sound board within a couple of weeks of owning it (which meant I was without it for a week or so) and I've now been without the proper use of it for two months again. When it came back from service the first time after being "fixed" it had this:
http://static.flickr.com/61/200198290_8368452c2c.jpg
I've had an iSkin cover on it from day one, so it couldn't have been caused by me (see the next pic) and other than a hairline scratch next to the trackpad (you can't even see it in the photo) it was perfect - it hasn't even been out of my house. Not the first scratched machine I've had either. (if I remember correctly, the first Powerbook was scratched out of the box)
The screen brightness wasn't fixed either, they just disabled my calibrated profile, which gets back maybe 5cd/m2:
http://static.flickr.com/64/200198281_9d631b8680.jpg
As you can see, it used to be quite good:
http://static.flickr.com/56/130208615_cb043ed264.jpg
They replaced the main logic board, but the buzzing that started (and it makes "chirping" noises when running iMovie) is still there.
Funnily enough, as soon as I called to complain, they got the part in the next day (or so they claim) and have said I should have it back next week. I've been told to call up again next Thursday - if I have it back (and working!) by then, I'll be entitled to some kind of compensation, if not, then they'll sort out a replacement machine.
For �280 I'm appalled at the level of service.
I've had far more downtime since switching to a Mac than any other computer - back when I had a store-bought PC years ago from somewhere local, I was without it maybe for a week over a period of several years. When I started building my own machines (at least 5/6 years ago now) that was down to a matter of days. (I could either pick up the parts locally the same day, or order online with next-day shipping)
Since buying the first iMac G5 (got one the day they were available, if I remember correctly) it must have been at least 4-6 months I've been without my computer now. (right now I'm now back to using an old PC I've built from spare parts - but there are at least two parts on their way out - keeps crashing and sometimes refuses to boot, but I'm not going to be buying more hardware for it, unless Apple want to pay the bill)
It probably wouldn't be so bad if it wasn't for the fact that I'm disabled, and my only real contact with the "outside world" and friends is via the internet.
I absolutely love the OS, and Apple's software, and the hardware is fantastic when it works, but I'm having doubts as to whether my next machine will be from them or not. (realistically, I don't think I could drop OSX for Windows, but I can't believe how unreliable these things are)
At least they're not as bad as Samsung though - they had my two-month-old LCD HDTV in repair for over four months (the store said I had to wait for the repair to be done and get them the TV back to get a refund) which left me with a 14" Portable CRT during that time, and when I eventually did get it back, it went up in smoke as soon as I plugged it in and turned it on - literally! :eek:
After 5 faults (the last two being it coming back from repair with a damaged screen and a dead hard drive) I eventually convinced them to replace it, but rather than getting another iMac, I figured I'd go for a "safe" option and go for a Rev.D Powerbook as I figured they would have sorted out all the faults. Now, to be fair, I did get a maxed out 17" one as compensation (although they screwed that up and I had to get the RAM sent out separately and fit it myself) but I'd rather have had a perfectly working iMac.
Not much with the Powerbook either though - I had a dead sound board within a couple of weeks of owning it (which meant I was without it for a week or so) and I've now been without the proper use of it for two months again. When it came back from service the first time after being "fixed" it had this:
http://static.flickr.com/61/200198290_8368452c2c.jpg
I've had an iSkin cover on it from day one, so it couldn't have been caused by me (see the next pic) and other than a hairline scratch next to the trackpad (you can't even see it in the photo) it was perfect - it hasn't even been out of my house. Not the first scratched machine I've had either. (if I remember correctly, the first Powerbook was scratched out of the box)
The screen brightness wasn't fixed either, they just disabled my calibrated profile, which gets back maybe 5cd/m2:
http://static.flickr.com/64/200198281_9d631b8680.jpg
As you can see, it used to be quite good:
http://static.flickr.com/56/130208615_cb043ed264.jpg
They replaced the main logic board, but the buzzing that started (and it makes "chirping" noises when running iMovie) is still there.
Funnily enough, as soon as I called to complain, they got the part in the next day (or so they claim) and have said I should have it back next week. I've been told to call up again next Thursday - if I have it back (and working!) by then, I'll be entitled to some kind of compensation, if not, then they'll sort out a replacement machine.
For �280 I'm appalled at the level of service.
I've had far more downtime since switching to a Mac than any other computer - back when I had a store-bought PC years ago from somewhere local, I was without it maybe for a week over a period of several years. When I started building my own machines (at least 5/6 years ago now) that was down to a matter of days. (I could either pick up the parts locally the same day, or order online with next-day shipping)
Since buying the first iMac G5 (got one the day they were available, if I remember correctly) it must have been at least 4-6 months I've been without my computer now. (right now I'm now back to using an old PC I've built from spare parts - but there are at least two parts on their way out - keeps crashing and sometimes refuses to boot, but I'm not going to be buying more hardware for it, unless Apple want to pay the bill)
It probably wouldn't be so bad if it wasn't for the fact that I'm disabled, and my only real contact with the "outside world" and friends is via the internet.
I absolutely love the OS, and Apple's software, and the hardware is fantastic when it works, but I'm having doubts as to whether my next machine will be from them or not. (realistically, I don't think I could drop OSX for Windows, but I can't believe how unreliable these things are)
At least they're not as bad as Samsung though - they had my two-month-old LCD HDTV in repair for over four months (the store said I had to wait for the repair to be done and get them the TV back to get a refund) which left me with a 14" Portable CRT during that time, and when I eventually did get it back, it went up in smoke as soon as I plugged it in and turned it on - literally! :eek:
Multimedia
Jul 14, 08:34 PM
Burn two DVD's at once and DVD copying.How would you burn two DVDs at once Eldorian? I don't know of any software that lets you do this do you? :confused:
I agree it would be nice. But I can't imagine how.
I agree it would be nice. But I can't imagine how.
MacinDoc
Aug 26, 08:39 PM
I agree. But I refuse to buy any "So-Called" MacBook Pro until they have implemented the easy access HD professional feature they put in the MacBook. I would rather buy a C2D MacBook with that feature than ever buy a MBP without it. :mad:
Apple has, on occasion, introduced new or upgraded features on its consumer computers when those computers were refreshed between refresh cycles of their professional computers. For example, at one time, the iMac had a faster SuperDrive than the Power Mac. Of course, with the next refresh of the pro computers, the new/upgraded features seen previously in the consumer products have always been added.
Apple has, on occasion, introduced new or upgraded features on its consumer computers when those computers were refreshed between refresh cycles of their professional computers. For example, at one time, the iMac had a faster SuperDrive than the Power Mac. Of course, with the next refresh of the pro computers, the new/upgraded features seen previously in the consumer products have always been added.
Infrared
Apr 11, 07:56 AM
LOL, if you think final cut is from the 90's then Avid Media Composer is from the 50's. It's horrible GUI. I wouldn't learn it, if they paid me big bucks. Well I take that back, I would, but I would hate it. Avid Looks like a POS, the graphics designers at Avid have always been behind though. Look at Protools.
No kidding!
280734
Where's Picasso when you need him? :-)
Avid image was from here:
http://www.youtube.com/watch?v=tYw4vvr7Aq4
No kidding!
280734
Where's Picasso when you need him? :-)
Avid image was from here:
http://www.youtube.com/watch?v=tYw4vvr7Aq4
ferguldy
Jul 27, 09:49 AM
So are we really going to get ALL of these new toys come WWDC? Leopard preview, Merom laptops, Core2/Woodcrest Mac Pros, Core2 Imacs (oh, and maybe a movie download add to iTunes) That sounds like an awful lot of stuff to cover in such a short period of time. What do people think about timelines for introduction here?
realitymonkey
Apr 6, 06:52 AM
Hmm we have a Blu Ray burner in our duplication bay in 3 years and approx 1500 hrs of Broadcast HD TV it has only been used so editors can take home personal projects to screen them.
Really do not see the need for Blu Ray at all there are so many other better suited formats.
Really do not see the need for Blu Ray at all there are so many other better suited formats.
KnightWRX
Apr 6, 01:47 PM
(the built-in 3G option is another)
Apple should not do Built-in 3G. I don't want my 2000$ laptop tied to a carrier and I'd rather just Apple pass me the savings of not including 3G and letting me just use my iPhone to tether.
Apple should not do Built-in 3G. I don't want my 2000$ laptop tied to a carrier and I'd rather just Apple pass me the savings of not including 3G and letting me just use my iPhone to tether.
8CoreWhore
Apr 25, 04:09 PM
GOOD!!
If Apple is not doing it, then they'll have to explain what is going on.
How rude and arrogant for them to not come clean and just address the questions head-on.
They owe us an explanation. We have a right to know what the device do and do not do.
If Apple is not doing it, then they'll have to explain what is going on.
How rude and arrogant for them to not come clean and just address the questions head-on.
They owe us an explanation. We have a right to know what the device do and do not do.
ergle2
Sep 13, 01:18 PM
The OS takes advantage of the extra 4 cores already therefore its ahead of the technology curve, correct? Gee, no innovation here...please move along folks. :rolleyes:
As for using a Dell, sure they could've used that. Would Windows use the extra 4 cores? Highly doubtful. Microsoft has sketchy 64 bit support let alone dual core support; I'm not saying "impossible" but I haven't read jack squat about any version of Windows working well with quad cores. You think those fools (the same idiots who came up with Genuine Advantage) actually optimized their OS to run in an 8 core setup? Please pass along what you're smoking. :rolleyes:
The Datacenter editions of Windows Server 2003 can handle up to 64 cores.
As for using a Dell, sure they could've used that. Would Windows use the extra 4 cores? Highly doubtful. Microsoft has sketchy 64 bit support let alone dual core support; I'm not saying "impossible" but I haven't read jack squat about any version of Windows working well with quad cores. You think those fools (the same idiots who came up with Genuine Advantage) actually optimized their OS to run in an 8 core setup? Please pass along what you're smoking. :rolleyes:
The Datacenter editions of Windows Server 2003 can handle up to 64 cores.
wordmunger
Nov 28, 06:42 PM
They already get 79 cents out of every 99-cent song sold, and they don't have to pay a penny to produce or distribute the music, as they would with CDs. Apple has given them a more efficient way to distribute music, and they come begging for a share of iPod profits. Ridiculous.
nightcap965
Apr 25, 02:27 PM
Lawsuits are filed against Apple every week. That's why they have their own legal department and engage powerful firms as outside counsel. Any idiot can file suit. Nothing to see here, move along.
Personally, if anyone were to gain unauthorized access to either my computers or my iPhone, I've got far more serious problems than someone knowing my day-to-day travels. Hacker's Law: Once I have physical access to your computer, it is no longer your computer. Anyone who doesn't treat his smartphone with the same care and attention he gives his wallet will soon have neither.
Personally, if anyone were to gain unauthorized access to either my computers or my iPhone, I've got far more serious problems than someone knowing my day-to-day travels. Hacker's Law: Once I have physical access to your computer, it is no longer your computer. Anyone who doesn't treat his smartphone with the same care and attention he gives his wallet will soon have neither.
notjustjay
Sep 19, 10:57 AM
why does anyone need to justify to you why they want 64-bit computing?
My demanding you to give me a reason has about the same weight as all the people in this thread (and many others) demanding Apple provide them with the machine they think they needed yesterday.
My demanding you to give me a reason has about the same weight as all the people in this thread (and many others) demanding Apple provide them with the machine they think they needed yesterday.
thworple
Sep 12, 11:19 AM
Its good to know that you will be able to drop in the new processors into an exisiting Mac Pro.
Expensive.... but good to know.
Expensive.... but good to know.
iGary
Aug 5, 05:15 PM
iMac - No.
iPod - No.
MacBook - No.
MacBook Pro - No.
MacPro - Yes.
Xserve - Yes.
Displays - Yes.
Leopard Preview - Yes.
iPhone - Ha ha ha ha ha ha.
iPod - No.
MacBook - No.
MacBook Pro - No.
MacPro - Yes.
Xserve - Yes.
Displays - Yes.
Leopard Preview - Yes.
iPhone - Ha ha ha ha ha ha.
AppleScruff1
Apr 20, 12:32 PM
No, only an irrational person defends them at all cost. A die hard is one who puts up with occasional mistakes in the products.
Did threads just get merged again? Because the last dozen posts are complete rehashes of earlier posts.
Then we have a lot of irrational people here. A lot of people put up with an occasional mistake here and there.
Did threads just get merged again? Because the last dozen posts are complete rehashes of earlier posts.
Then we have a lot of irrational people here. A lot of people put up with an occasional mistake here and there.
BigHungry04
Apr 28, 12:38 PM
I figured he was born in the United States, as Hawaii is a state and was when he was born there. Now this McCain guy, he was not born in the United States, he was born in the Panama Canal Zone, which was a US territory or protectorate, so it still counts. Maybe if he had won the presidency, someone would have made a big deal about it too. I doubt it.
Half Glass
Sep 13, 01:15 PM
No software such as, Cinema 4D, Motion, Aperture, Final Cut Pro etc
I don't know about this statement.
From my usage of FCP, Compressor, Aperture and DVDSP, they work very well with the MacPro but I haven't seen them approach usage of even 3 full cores.
Ability to multistask is great but I would not say that any one of the above is using all cores the way we want them to. I would contend that this is coming and pointed out in another thread that some of the FCP benchmarks on Apple's MacPro performance page are footnoted that the figures given were using Beta version of FCP.
--HG
I don't know about this statement.
From my usage of FCP, Compressor, Aperture and DVDSP, they work very well with the MacPro but I haven't seen them approach usage of even 3 full cores.
Ability to multistask is great but I would not say that any one of the above is using all cores the way we want them to. I would contend that this is coming and pointed out in another thread that some of the FCP benchmarks on Apple's MacPro performance page are footnoted that the figures given were using Beta version of FCP.
--HG
spritelyjim
Mar 26, 12:06 PM
I really don't see the point of a display anywhere near 300DPI for a desktop or laptop.
I'm a motion graphics designer, and I am constantly working in 1280x720 and 1920x1080. Which means if I want to look at what I do full-size, I no longer have any space on my screen. For editors and I, extra screens help, but what would also help, especially for those working on laptops, would be screens that can show full-size video without taking up all the screen real-estate.
I'm a motion graphics designer, and I am constantly working in 1280x720 and 1920x1080. Which means if I want to look at what I do full-size, I no longer have any space on my screen. For editors and I, extra screens help, but what would also help, especially for those working on laptops, would be screens that can show full-size video without taking up all the screen real-estate.
citizenzen
Mar 22, 01:52 PM
The big difference between Libya and Iraq is that in Iraq there wasn't a large insurgence controlling a decent proportion of the country before the troops went in.
Good point.
Good point.
Mr. Mister
Jul 14, 04:31 PM
If There's No BTO Option For A Single-processor 2.66 Configuration, That Will Be Frustrating™.
DeathChill
Aug 7, 10:18 PM
Running the preview now... some nice developer level stuff that I cannot ebelish on however beyond what was talked about in the keynote.
The new Core Animation stuff looks simple yet powerful and will increase the visual effects and feedback that application can do with only minor work on their part.
Also new Xcode Tool capabilities are well... great to have (need to review what is available publicly before I can comment more).
Next spring Apple will have a good answer to Vista with little disruption to end users and developers (unlike Vista).
So it's fair to say that developers have received their copy of Leopard?
The new Core Animation stuff looks simple yet powerful and will increase the visual effects and feedback that application can do with only minor work on their part.
Also new Xcode Tool capabilities are well... great to have (need to review what is available publicly before I can comment more).
Next spring Apple will have a good answer to Vista with little disruption to end users and developers (unlike Vista).
So it's fair to say that developers have received their copy of Leopard?
Popeye206
Apr 19, 02:10 PM
Is that your vetted legal opinion?
We have a lot of couch lawyers in this group. :rolleyes:
We have a lot of couch lawyers in this group. :rolleyes:
Mark Booth
Apr 25, 03:27 PM
As I pointed out in my earlier blog posting (LINK (http://markshangout.com/blog/2011/4/25/apple-gets-sued-yes-again.html)), until somebody proves that Apple is both collecting the data to their servers AND using the data in a manner that allows them to personally identify a specific user, this lawsuit is meritless and a waste of the court's time.
Mark
Mark
ThunderSkunk
Apr 10, 12:20 AM
Wow. You'd think a FCP Users group would be able to track down a halfway decent graphic artist to make their banner graphic...
No comments:
Post a Comment